Posts Tagged: don norman

Don Norman on Ethnography and Innovation

Don Norman has a provocative article on his site about ethnography and design research. See “Technology First, Needs Last“. He gets right to the point, summarizing his basic premise in the first sentence: I’ve come to a disconcerting conclusion: design

Don Norman on Ethnography and Innovation

Don Norman has a provocative article on his site about ethnography and design research. See “Technology First, Needs Last“. He gets right to the point, summarizing his basic premise in the first sentence: I’ve come to a disconcerting conclusion: design