Below is my workshop schedule for 2011 and 2012. See the links to individual workshops on the right for more information.

MARCH 2012

Thursday-Friday 15-16 March – UX Fest, London.

Two full-day workshops:

  1. Faceted Search & Beyond
  2. Alignment Diagrams: Customer Journey Maps, Mental Models, and More

Register online at the Syntagm site and see details about all 4 workshops at UX Fest

OCTOBER 2011

Saturday 22 October 2011 in New York City.

One full-day workshop:

1. Web Navigation and Faceted Search Design

See description page for more details.

Register online through General Assembly.

SEPTEMBER 2011

Thursday 22 September 2011 at the Euro IA in Prague.

One half-day workshop:

1. Alignment Diagrams

Register through the conference system. You don’t have to attend the conference to participate in the workshop.

Also see the description page

APRIL 2011

11-12 April – UX Workshops, Hamburg (in German)

  1. Prinzipien der Informationsarchitektur – Montag den 11. April 2011
  2. Elemente des Navigationsdesigns – Dienstag den 12. April 2011

Information (im neuen Browser)

28-29 April – ANZ UX Workshops, Sydney, Australia

  1. Information Architecture for Strategic web Design – Thursday, 28 April 2011
  2. Web Navigation Design – Friday, 29 April 2011

Information (opens new browser)

FEBRUARY 2011

9-10 Feb – UX Fest, London

  1. Designing Web Navigation – Wednesday, 9 February 2011
  2. Faceted Search & Beyond – Thursday, 10 February 2011

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I have years of experience teaching courses and giving professional workshops on a range of topics around design and user experience, including:

  • Web Navigation Design
  • Facetted Navigation
  • Information Architecture
  • Commercial Ethnography
  • Personas
  • Mental Model Diagrams
  • Customer Journey Maps
  • Alignment Diagrams

In Germany, I work closely with NetFlow, a Hamburg-based usability consultancy, on frequent workshop series once or twice a year. Feedback from our workshops has been positive:

“James demonstrates excitement for his profession and is able to show information architects new perspectives for their craft. The methods introduced can be put to immediate use. For me  participation in the workshops was really worth it.
- Jürgen Mirbach, Partner, ICOM GmbH

“The workshops material was very well prepared and, through many examples, was communicated in a practical way. It’s great to have all the references to read later. This is a seminar that was worth it.”
- Prof. Dr. Uwe Klug, Department of Informatics and Natural Sciences, Technical College South Westfalen (Facchochschule Südwestfalen).

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