I have years of experience teaching courses and giving professional workshops on a range of topics around design and user experience, including:
- Web Navigation Design
- Facetted Navigation
- Information Architecture
- Commercial Ethnography
- Mental Model Diagrams
- Customer Journey Maps
- Alignment Diagrams
In Germany, I work closely with NetFlow, a Hamburg-based usability consultancy, on frequent workshop series once or twice a year. Feedback from our workshops has been positive:
“James demonstrates excitement for his profession and is able to show information architects new perspectives for their craft. The methods introduced can be put to immediate use. For me participation in the workshops was really worth it.
- Jürgen Mirbach, Partner, ICOM GmbH
“The workshops material was very well prepared and, through many examples, was communicated in a practical way. It’s great to have all the references to read later. This is a seminar that was worth it.”
- Prof. Dr. Uwe Klug, Department of Informatics and Natural Sciences, Technical College South Westfalen (Facchochschule Südwestfalen).